OLDCITY TOURISM is committed to ensuring our customers'
privacy and security of all information collected. In accordance with the
privacy legislation introduced on December 21, 2001, this Privacy Policy
outlines the information collection practices utilised by OLDCITY TOURISM, how
that information is used and the choices you can make about the way the
information you provide to us is collected and used.
The information we collect
When you make a booking via the OLDCITY TOURISM web site, we need to collect
information about you to process the transaction and fulfil your order. This
information includes, but is not limited to, details such as your name, your
contact details (email, phone, fax) and your credit card details. When you
submit a request via our email support forms, we also collect your name and
email so that we may respond to your request or query as quickly as possible.
How we use the information
When you become a member of OLDCITY TOURISM or submit a booking request, we
use the collected information in several ways:
-
Personal identification
and verification
-
To complete your hotel
reservation
-
To allow us to contact
you for customer service, if required
-
To make improvements to
the OLDCITY TOURISM web site
In addition, if you have opted to sign up for membership offered by our website,
your email address will be used to send you an email message confirming your
new member registration. As a member you, will occasionally receive updates
from us about special rate offers, newsletters and any noteworthy changes to
the website. However, you may always unsubscribe from receiving these email
messages. Please see our Opting Out policy described below.
We disclose your information to third parties (such as our hotels) only for the
purpose of completing your transaction with us, providing the above services to
you and for the purposes of associated administration. We do not sell, rent or
trade your personal information to third parties for marketing purposes.
Unless otherwise prohibited by law or our contractual obligations, we may
disclose personal information if required to do so by law, court order, or as
requested by a governmental or law enforcement authority, or in the good faith
belief that disclosure is otherwise necessary or advisable. Such situations may
include: to perform, maintain or enforce contracts with our customers; to
protect the rights or properties of Flairview Travel, our business affiliates,
our customers, or others; or when we have reason to believe that disclosing the
information is necessary to identify, contact, or bring legal action against
someone who may be causing, or who may be threatening to cause, interference
with or damage to our rights or properties, whether intentionally or otherwise;
or when anyone else could be harmed by such activities.
Like most web sites, there is certain information we automatically track,
including the URL that you just came from, the browser you are using and your
IP address. This data is utilised to improve the services of OLDCITY TOURISM
and does not include any personally identifying information.
How to access or correct your information
At any time, OLDCITY TOURISM members can view and/or update all the
information in their member profile. To do so, login on the
Membership Homepage and click on "Update Profile" to view and/or make
the required changes. Should you wish to cancel your membership with ALLCLASS
TOURISM, simply notify us by sending an email to
info@otshotels.com
.
Our commitment to data security
While being transmitted over the Internet, your credit card details are
protected using SSL (Secure Socket Layer) encryption. Credit card details are
only used to pay for accommodation booked through our service. These details
are stored securely at all times, are not used for any other purpose and will
never be provided to any unauthorised third parties.
OLDCITY TOURISM has also obtained a digital certificate from THAWTE Server CA
(part of the VeriSign group), an industry leader in the protection and
management of data transmission and storage. To view the THAWTE SSL security
certificate,
Cookies
We may, from time to time, use "cookies" to store your preferences, record
session information and collect information on how you visit and access our Web
pages. We collect information on the Web pages visited by our customers in
order to help us to continue improving our services.
"Cookies" are pieces of information that our Web page transfers to your
computer's hard disk for record-keeping purposes. Cookies can make the Web more
useful by storing information about your preferences on a particular site. The
use of cookies is an industry standard and many Web sites use them to provide
useful features for you. Cookies in and of themselves do not personally
identify you, only your computer.
Opting out of promotional information
We at OLDCITY TOURISM work hard to provide our clients with the best possible
rates in all our hotels. From time to time, we will send our members
newsletters, updates and specials for hotels in certain areas. You will only
receive this correspondence if you have chosen to do so and we hope that you
will find these items informative and useful. However, should you choose to not
receive them in the future, you will have the ability to unsubscribe from the
mail database by clicking on the Unsubscribe link at the bottom of each email.
How to contact us
This policy may be revised from time to time, as new features are added to the
site or the legislation changes. Please check back periodically for updates and
additions. If you have any concerns or queries about the Privacy Policy of
OLDCITY TOURISM or would like more information, please contact us on
info@otshotels.com
. We will attempt to respond to all reasonable concerns or inquiries within
three business days of receipt.
CUSTOMERS - Please DO NOT submit booking enquiries to the above
email address, as they will not be answered. If you have a question about an
existing or new booking, please go our Customer Service
Center.